This privacy policy applies to https://iwl.hk/ owned and operated by Benedo LLC. Henceforward “iWallet”, “we”, “us” or “our” refers collectively to https://iwl.hk, Benedo LLC., its officers, directors, agents, subsidiaries, joint ventures, employees and suppliers. This policy describes how iWallet collects and uses the personal information you (the person or entity using this service) provide on our web site, https://iwl.hk/. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.
If you have questions or complaints regarding our privacy policy or practices, please contact us at Support.
Additionally, as is true of most websites, we gather anonymous, aggregate information automatically and store it in log files. This information includes internet protocol (IP) address, browser type, internet service provider (ISP), referring/exit page, operating system, date/time stamp and click stream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to any personally identifiable information.
Benedo LLC collects customers' personal information to carry out and administrate our services for the sake of enhancing our customers' satisfaction. Customers' personal information can be applied or processed as follows:
• Provide iWallet services to the customers.
• Check the identity of the customer to prevent money laundering or other unauthorized transactions.
• Outsource limited operational assignments to an authorized third party.
• Exercise terms and conditions as stated in the contract and agreed on by both client and Benedo LLC.
• Assist other financial institutions to conduct the client's request of transactions or inquiries about failed transactions.
• Introduce new services and products of Benedo LLC to clients by direct mailing, e-mail, questionnaires or other marketing methods.
• Improve the relationship between Benedo LLC and clients.
We obtain credit information about you from an outside credit reporting agency to help us with customer authentication and credit-related decisions.
Only when we get the request from the customer or legislative institutions, do we have a responsibility to provide the information to the relevant individuals and parties.
We will share your personal information (only the necessary part) with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.
Under our Retention of Records policy and applicable money laundering legislation information must be kept at least 6 years after the end of the relationship or the last transaction.
Benedo LLC will take appropriate security measures to protect your personal information. We will ensure that your personal information is adequately protected against unauthorized or accidental access, processing, erasure, or use by other people without authority. Benedo LLC’s platform adopts industrial standard encryption SSL technology and a cutting-edge firewall system to effectively prevent unauthorized access and fully safeguard your information from data theft. In addition, Benedo LLC uses reliable servers that meet the security standards to store your personal information. Fully aware of the importance of personal information, only especially authorized staff within Benedo LLC’s permission have access to your personal information.
Benedo LLC conduct standard and strict procedures based on Customer Due Diligence to authenticate each iWallet user. For each new application, the client’s government-issued photo ID and proof of address are required, and this documentation is closely examined before proceeding with the application process.
The Customer Due Diligence Procedure not only effectively prevents fraud and other illegitimate purposes, but also guarantees a secure transaction environment for each iWallet user.
However, no information transmission over the internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we try to protect the information we hold for you, we cannot guarantee the security of any information you transmit to us and you do so at your own risk.
Any changes to the Privacy Policy will be communicated by posting an amended and restated Privacy Policy on the website. Once posted, the new Privacy Policy will be effective immediately. You agree that any information we hold about you (as described in this Privacy Policy and whether or not collected prior to or after the new Privacy Policy became effective) will be governed by the latest version of the Privacy Policy.
By accessing any page of this website you are agreeing to the privacy policy set out above. In case of any discrepancy among the English, Japanese and Chinese versions, the English version shall apply and prevail.