Additionally, as is true of most websites, we gather anonymous, aggregate information automatically and store it in log files. This information includes internet protocol (IP) address, browser type, internet service provider (ISP), referring/exit page, operating system, date/time stamp and click stream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to any personally identifiable information.
We obtain credit information about you from an outside credit reporting agency to help us with customer authentication and credit-related decisions.
Only when we get the request from the customer or legislative institutions, do we have a responsibility to provide the information to the relevant individuals and parties.
We will share your personal information (only the necessary part) with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.
Under our Retention of Records policy and applicable money laundering legislation information must be kept at least 6 years after the end of the relationship or the last transaction.
We will take appropriate security measures to protect information. We will ensure that information is adequately protected against unauthorized or accidental access, processing, erasure, or use by other people without authority.
As a financial institution with Hong Kong’s Money Service Operators License, we conduct standard and strict procedures based on Customer Due Diligence to authenticate each iWallet user. For each new application, the client’s government-issued photo ID and proof of address are required, and this documentation is closely examined before proceeding with the application process. The Customer Due Diligence Procedure not only effectively prevents fraud and other illegitimate purposes, but also guarantees a secure transaction environment for each iWallet user.
No information transmission over the internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we try to protect the information we hold for you, we cannot guarantee the security of any information you transmit to us and you do so at your own risk.